Cancun Rentals Mexico Quintana Roo Cancun

Moon Palace Cancun - All Inclusive | Resort in Cancún, Mexico

| 8.1 (752 Reviews) |  13 Bathrooms  44 Guests
Cancun Resort | Moon Palace Cancun - All Inclusive

Resort with Parking, View and Oceanfront

Located in Cancún, 9.3 mi from Cancun Underwater Museum, Moon Palace Cancun - All Inclusive features accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. Among the various facilities are a garden, a shared lounge, as well as a terrace. The accommodations provides a 24-hour front desk, airport transfers, a kids' club and free WiFi. The resort will provide guests with air-conditioned rooms offering a desk, a coffee machine, a mini-bar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Moon Palace Cancun - All Inclusive the rooms include bed linen and towels. Guests at the accommodations can enjoy a continental or an American breakfast. At Moon Palace Cancun - All Inclusive you will find a restaurant serving American, Brazilian and Indian cuisine. Vegetarian, dairy-free and vegan options can also be requested. The resort offers a children's playground. You can play billiards, table tennis and mini-golf at this 5-star resort, and the area is popular for cycling. Moon Palace Cancun - All Inclusive features amenities such as an on-site business center, sauna and hot tub. Beto Avila Stadium is 14 mi from the accommodations, while Cancun Government Palace is 15 mi from the property. The nearest airport is Cancún International Airport, 6.8 mi from Moon Palace Cancun - All Inclusive.

Moon Palace Cancun - All Inclusive is located in Cancún.

This 2130 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, View, Oceanfront, and several others. This is a 5 star rated property and has over 752 reviews with the average score of 8.1 . Coming to Cancún and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 2130 Bedrooms Resort if you want to learn more about this Casai place in Cancún. These details are authentic, as they are provided by our partner, booking.com.

This Moon Palace Cancun - All Inclusive in Cancún is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Moon Palace Cancun - All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Carretera Cancun-Chetumal Km 340, Cancún, 77500, Mexico

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Coffee house on site
  • Breakfast in the room
  • Fruit
  • Special diet meals (on request)
  • Restaurant
  • Snack bar
  • Bar
  • Kid-friendly buffet
  • Wine/Champagne
  • Kids' meals
Parking
  • Private Parking
  • Parking
  • Free parking
Activities
  • Entertainment staff
  • Playground
  • Golf course (within 2 miles)
  • Water sports facilities on site
  • Personal trainer
  • Water park
  • Locker rooms
  • Kids' club
  • Beach
  • Snorkeling
  • Spa
  • Steam room
  • Mini golf
  • Tennis court
  • Hot tub/Jacuzzi
  • Pool table
  • Evening entertainment
  • Beachfront
  • Fishing
  • Public Bath
  • Cycling
  • Live music/Performance
  • Diving
  • Yoga classes
  • Live sports events (broadcast)
  • Tennis equipment
  • Ping-pong
  • Fitness center
  • Game room
  • Private beach area
  • Sauna
  • Nightclub/DJ
Entertainment
  • Board games/Puzzles
  • Indoor play area
  • Outdoor play equipment for kids
General
  • Chapel/Shrine
  • Soundproof rooms
  • Air conditioning
  • Facilities for disabled guests
  • Elevator
  • Family rooms
  • Non-smoking rooms
  • Convenience store on site
  • Safe
  • Designated smoking area
Guest Services
  • Room service
  • Car rental
  • Baggage storage
  • Airport shuttle (additional charge)
  • Suit press
  • Dry cleaning
  • 24-hour front desk
  • Valet parking
  • Hair/Beauty salon
  • Daily housekeeping
  • Currency exchange
  • Ironing service
  • Lockers
  • Concierge
  • Shuttle service
  • Business center
  • Laundry
  • Babysitting/Child services
  • Meeting/Banquet facilities
  • ATM on site
  • Shared lounge/TV area
  • Shuttle service (additional charge)
  • Tour desk
  • Airport shuttle
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Garden
  • Outdoor pool
  • Outdoor pool (year-round)
  • Sun deck
  • Outdoor furniture
  • Terrace
  • Picnic area
Security/Safety
  • Smoke alarms
  • 24-hour security
  • Key card access
  • Fire extinguishers
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Access to healthcare professionals
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Mobile app for room service
Spa
  • Pool bar
  • Beach umbrellas
  • Swimming pool
  • Beach chairs/Loungers
  • Kids' pool
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are not allowed
If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information, guests who book four nights or more will get $250 usd in resort credit. a 16% service fee applies to services paid with resort credit. maximum spa credit allowed to redeem $50 usd. other terms and conditions may apply. , please note that any other special requests are subject to availability and additional charges may apply. all promotional benefits are subject to change or may be suspended at any time without prior notice. these promotions are not transferable to guests in other rooms. information is subject to change without previous notice. other terms and conditions may apply, in an attempt to prevent cases of fraud, please note that the credit card used to make the reservation must be presented when checking in and that the cardholder must also be present. if this is not the case, any previous payment shall be deemed invalid and full payment for the reservation shall be charged at check-in.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.75
Location:
8.11
Staff:
8.51
Facilities:
8.47
Comfort:
8.51
Cleanliness:
8.53
Farida Doctor
Oct 17, 2025 07:00:00 AM
Review Score:   7
India
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: The resort was nice as resorts go. Nothing special. Lot of variety in food. Rooms were very spacious. Staff was helpful and polite.
Negative: Beach was horrible. Food was in abundance but nothing exceptional. The speciality restaurants were boring. The Pier 8 was baaaad. In spite of booking our 2 rooms together we were given rooms far apart from each other. They wasted 2 hours of our limited time with their ridiculous sales pitch. They were so tenacious, they just wouldn't let us go.
Summary: Good resort. Nothing great. Have been to better by far
See All Reviews

Room Arrangement

Room Info Facilities
Superior Deluxe Ocean View - Kids & Teens Free
Room Type: Double
Room Size: 44 m2
1 King bed(s) Bed
2 Full bed(s) Bed

Food & Drink

Bottle of water, Minibar, Chocolate/Cookies, Tea/Coffee maker, Wine/Champagne

Bathroom

Hairdryer, Towels, Body soap, Shower, Private bathroom, Free toiletries, Bathtub or shower, Slippers, Bathtub, Toothbrush, Toilet, Shampoo, Spa tub, Shower cap, Bathrobe, Toilet paper, Conditioner

General

Key access, Air conditioning, Iron, Trash cans, Smoke Alarm, Tile/Marble floor, Soundproof, Safe, Key card access

Media & Technology

TV, Telephone, Cable channels, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Outdoors

Balcony

Living Area

Dining area, Sitting area, Desk

Bedroom

Walk-in closet, Linens, Wardrobe or closet, Alarm clock

View

View, Sea view

Kitchen

Dining table, Wine glasses, Coffee machine

Room Amenities

Drying rack for clothing

Pool and Spa

Pool towels
Superior Honeymoon Suite - Kind Size Bed
Room Type: Double
Room Size: 44 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar, Chocolate/Cookies, Tea/Coffee maker, Wine/Champagne

Bathroom

Hairdryer, Towels, Body soap, Shower, Private bathroom, Free toiletries, Bathtub or shower, Slippers, Bathtub, Toothbrush, Toilet, Shampoo, Spa tub, Shower cap, Bathrobe, Toilet paper, Conditioner

General

Key access, Air conditioning, Iron, Trash cans, Smoke Alarm, Tile/Marble floor, Soundproof, Safe, Key card access

Media & Technology

TV, Telephone, Cable channels, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Outdoors

Balcony

Living Area

Dining area, Sitting area, Desk

Bedroom

Walk-in closet, Linens, Wardrobe or closet, Alarm clock

View

View, Sea view

Kitchen

Dining table, Wine glasses, Coffee machine

Room Amenities

Drying rack for clothing

Pool and Spa

Pool towels
Superior Deluxe Garden View - Kids & Teens Free
Room Type: Suite
Room Size: 44 m2
1 Sofa bed Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar, Chocolate/Cookies, Tea/Coffee maker, Wine/Champagne

Bathroom

Hairdryer, Towels, Body soap, Shower, Private bathroom, Free toiletries, Bathtub or shower, Slippers, Bathtub, Toothbrush, Toilet, Shampoo, Spa tub, Shower cap, Bathrobe, Toilet paper, Conditioner

General

Key access, Air conditioning, Iron, Trash cans, Smoke Alarm, Tile/Marble floor, Soundproof, Safe, Key card access

Media & Technology

TV, Telephone, Cable channels, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Outdoors

Balcony

Living Area

Dining area, Sitting area, Desk

Bedroom

Walk-in closet, Linens, Wardrobe or closet, Alarm clock

View

View, Garden view

Kitchen

Dining table, Wine glasses, Coffee machine

Room Amenities

Drying rack for clothing

Pool and Spa

Pool towels
Superior Family Suite Garden View - Kids & Teens Free
Room Type: Family
Room Size: 90 m2
2 Full bed(s) Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar, Chocolate/Cookies, Tea/Coffee maker, Wine/Champagne

Bathroom

Hairdryer, Towels, Body soap, Shower, Private bathroom, Free toiletries, Bathtub or shower, Slippers, Bathtub, Additional bathroom, Toilet, Toothbrush, Spa tub, Shampoo, Bathrobe, Toilet paper, Shower cap, Conditioner

General

Key access, Air conditioning, Iron, Trash cans, Smoke Alarm, Tile/Marble floor, Soundproof, Safe, Key card access

Media & Technology

TV, Telephone, Cable channels, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Outdoors

Balcony

Living Area

Dining area, Sitting area, Desk

Bedroom

Walk-in closet, Linens, Wardrobe or closet, Alarm clock

View

View, Garden view

Kitchen

Dining table, Wine glasses, Coffee machine

Room Amenities

Drying rack for clothing

Pool and Spa

Pool towels

Internet

Game console - Xbox One
Swim Up Suite Garden View - Kids & Teens Free
Room Type: Suite
Room Size: 44 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar, Chocolate/Cookies, Tea/Coffee maker, Wine/Champagne

Bathroom

Hairdryer, Towels, Body soap, Shower, Private bathroom, Free toiletries, Bathtub or shower, Slippers, Bathtub, Toothbrush, Toilet, Shampoo, Spa tub, Shower cap, Bathrobe, Toilet paper, Conditioner

General

Key access, Air conditioning, Iron, Trash cans, Smoke Alarm, Tile/Marble floor, Soundproof, Safe, Key card access

Media & Technology

TV, Telephone, Cable channels, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Outdoors

Balcony

Living Area

Dining area, Sitting area, Desk

Bedroom

Walk-in closet, Linens, Wardrobe or closet, Alarm clock

View

View, Pool view

Kitchen

Dining table, Wine glasses, Coffee machine

Room Amenities

Drying rack for clothing

Pool and Spa

Pool towels
Superior Governor One Bedroom Suite Ocean View - King Size Bed
Room Type: Suite
Room Size: 90 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Bottle of water, Minibar, Chocolate/Cookies, Tea/Coffee maker, Wine/Champagne

Bathroom

Hairdryer, Towels, Body soap, Shower, Private bathroom, Free toiletries, Bathtub or shower, Slippers, Bathtub, Toothbrush, Toilet, Shampoo, Spa tub, Shower cap, Bathrobe, Toilet paper, Conditioner

General

Key access, Air conditioning, Iron, Trash cans, Smoke Alarm, Tile/Marble floor, Soundproof, Safe, Key card access

Media & Technology

TV, Telephone, Cable channels, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Outdoors

Balcony

Living Area

Dining area, Sitting area, Sofa, Desk

Bedroom

Walk-in closet, Linens, Wardrobe or closet, Alarm clock

View

View, Sea view

Kitchen

Dining table, Wine glasses, Coffee machine

Room Amenities

Drying rack for clothing

Pool and Spa

Pool towels
Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free
Room Type: Suite
Room Size: 212 m2
1 Sofa bed Bed
2 Full bed(s) Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar, Chocolate/Cookies, Tea/Coffee maker, Wine/Champagne

Bathroom

Body soap, Additional bathroom, Shampoo, Toothbrush, Slippers, Bathtub, Towels, Private bathroom, Free toiletries, Bathtub or shower, Toilet, Shower cap, Bathrobe, Toilet paper, Shared bathroom, Hairdryer, Shower, Spa tub, Conditioner

General

Key access, Air conditioning, Iron, Trash cans, Smoke Alarm, Tile/Marble floor, Soundproof, Safe, Key card access

Media & Technology

TV, Telephone, Cable channels, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Outdoors

Balcony

Living Area

Dining area, Sitting area, Desk

Bedroom

Walk-in closet, Linens, Wardrobe or closet, Alarm clock

View

View, Sea view

Kitchen

Dining table, Wine glasses, Coffee machine

Room Amenities

Drying rack for clothing

Pool and Spa

Pool towels
Superior Two Bedroom Presidential Suite Golf Course - Kids & Teens Free
Room Type: Suite
Room Size: 86 m2
1 Sofa bed Bed
2 Full bed(s) Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar, Chocolate/Cookies, Tea/Coffee maker, Wine/Champagne

Bathroom

Hairdryer, Towels, Body soap, Shower, Private bathroom, Free toiletries, Bathtub or shower, Slippers, Bathtub, Additional bathroom, Toilet, Toothbrush, Spa tub, Shampoo, Bathrobe, Toilet paper, Shower cap, Conditioner

General

Key access, Air conditioning, Iron, Trash cans, Smoke Alarm, Tile/Marble floor, Soundproof, Safe, Key card access

Media & Technology

TV, Telephone, Cable channels, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Outdoors

Balcony

Living Area

Dining area, Sitting area, Sofa, Desk

Bedroom

Walk-in closet, Linens, Wardrobe or closet, Alarm clock

View

View, Inner courtyard view

Kitchen

Dining table, Wine glasses, Coffee machine

Room Amenities

Drying rack for clothing

Pool and Spa

Pool towels
Superior Deluxe Garden View
Room Type: Suite
Room Size: 44 m2
1 King bed(s) Bed
Superior Deluxe Garden View

Food & Drink

Bottle of water, Minibar, Chocolate/Cookies, Tea/Coffee maker, Wine/Champagne

Bathroom

Hairdryer, Towels, Body soap, Shower, Private bathroom, Free toiletries, Bathtub or shower, Slippers, Bathtub, Toothbrush, Toilet, Shampoo, Spa tub, Shower cap, Bathrobe, Toilet paper, Conditioner

General

Key access, Air conditioning, Iron, Trash cans, Smoke Alarm, Tile/Marble floor, Soundproof, Safe, Key card access

Media & Technology

TV, Telephone, Cable channels, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Outdoors

Balcony

Living Area

Dining area, Sitting area, Desk

Bedroom

Walk-in closet, Linens, Wardrobe or closet, Alarm clock

View

View

Kitchen

Dining table, Wine glasses, Coffee machine

Room Amenities

Drying rack for clothing

Pool and Spa

Pool towels
Superior Deluxe Garden View - Get 3 Free Nights at Punta Cana
Room Type: Suite
Room Size: 90 m2
2 Full bed(s) Bed
1 King bed(s) Bed
Superior Deluxe Garden View - Get 3 Free Nights at Punta Cana

Food & Drink

Bottle of water, Minibar, Chocolate/Cookies, Tea/Coffee maker, Wine/Champagne

Bathroom

Hairdryer, Towels, Body soap, Shower, Private bathroom, Free toiletries, Bathtub or shower, Slippers, Bathtub, Toothbrush, Toilet, Shampoo, Spa tub, Shower cap, Bathrobe, Toilet paper, Conditioner

General

Key access, Air conditioning, Iron, Trash cans, Smoke Alarm, Tile/Marble floor, Soundproof, Safe, Key card access

Media & Technology

TV, Telephone, Cable channels, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Outdoors

Balcony

Living Area

Dining area, Sitting area, Desk

Bedroom

Walk-in closet, Linens, Wardrobe or closet, Alarm clock

View

View, Garden view

Kitchen

Dining table, Wine glasses, Coffee machine

Room Amenities

Drying rack for clothing

Pool and Spa

Pool towels
Junior Suite
Room Type: Suite
1 King bed(s) Bed
Junior Suite

FAQ's

Is this Cancun resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Cancun resort?

Check-in time for Cancun resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Cancun resort have a swimming pool?

Yes, this Cancun resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cancun resort?

Best-rates for the Cancun resort starts from $759 per night with includes Transportation/Shuttle, Business Services, Bar, Guest Services, Hot Tub, Pool, Designated Smoking Area, TV, Security/Safety, Sports/Activities, Restaurant, Breakfast, Child Friendly, Air Conditioner, Wheelchair Accessible, Ocean View, Balcony/Terrace, Spa, Internet, Laundry, Private Beach, Accessibility, Wellness Facilities, Entertainment, Parking, View, Oceanfront with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Cancun resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cancun resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cancun resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cancun resort?

Based on the information reported by the owner or manager, the Cancun resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cancun resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Cancun resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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